62bet FAQ – Answers to all your questions

No. Each person is allowed only one 62bet account. If multiple accounts are found under the same person, all accounts may be closed and any remaining balance forfeited. One account is all you need for fair and responsible gaming.

Mobile number verification is required from the start. Additional identity verification may be needed for large withdrawals. This is done to protect your account and prevent unauthorized access by anyone else.

On the login page Click the "Forgot Password?" option. An OTP will be sent to your registered mobile number. Use that OTP to set a new password. The entire process is completed within 3–5 minutes.

There are several reasons an account may be suspended – repeated incorrect password attempts, suspicious activity, or a policy violation. In such cases, contact 62bet's 24/7 live support. The support team will verify your identity and assist with account recovery.

The minimum deposit at 62bet is just BDT 100 and the minimum withdrawal starts from BDT 200. These low thresholds mean players of all budgets can enjoy the platform comfortably. For more details, Withdrawal page View.

Withdrawals via bKash and Nagad are typically processed within 5–15 minutes. Bank transfers may take 1–2 business days. There may be slight delays during peak hours, but all withdrawals are settled within 24 hours at most.

62bet generally does not charge any fees on deposits. For withdrawals, the payment gateway's own transaction fees may apply, subject to that service's terms. The exact amount will be displayed at the time of the transaction.

Wait 30 minutes first — delays can happen due to network lag. If the funds still haven't arrived, contact live support with your transaction ID and a screenshot. Our support team will verify and resolve the issue promptly.

Yes, each game has its own set of rules. On the bet page You'll find a full betting guide here. Before you play for the first time, get familiar with the minimum bet amount, how odds are calculated, and payout rules. You can read the detailed rules for each game by clicking the "i" icon.

If your connection drops, the 62bet system automatically records the game result. Once you reconnect, you'll see the correct result and balance in your account. If you notice any discrepancy, please contact support.

As soon as you win, the funds are credited to your 62bet wallet. From there, On the withdrawal page and choose your preferred payment method to withdraw your funds. On the Wins page You can view your win history and statistics.

Bonus funds cannot be withdrawn directly — they become withdrawable only after meeting the specified wagering requirements. For example, a bonus of 100 BDT with a 5x wagering requirement means you must place 500 BDT in bets before that bonus can be withdrawn.

Every day on 62bet Login you will automatically become eligible for a daily bonus. Logging in on consecutive days increases the bonus amount. Keep account notifications turned on to get daily bonus reminders.

If you believe your 62bet account has been compromised, contact live support immediately and request a temporary suspension. After verifying your identity, you can reset your password and regain secure access to your account.

Use a strong password that includes letters, numbers, and symbols. Never share your password with anyone. Always access 62bet through the official URL. Avoid logging in on public Wi-Fi. Make it a habit to log out after each session.

Start by clearing your browser cache and cookies, then refresh the page. Make sure your internet connection is stable. Try a different browser — Chrome or Firefox usually works best. If the issue persists, contact our support team.

A 2 Mbps connection is sufficient for regular games. For Live Casino and live streaming games, 5 Mbps or higher will give you the best experience. You can also play seamlessly on a 4G mobile network.

No. 62bet strictly prohibits anyone under 18 from creating an account or playing any games. Age is verified during the registration process. If underage use is suspected, the account may be reviewed or suspended at any time.

You can submit any complaints or feedback through live chat or email. Our support team aims to respond within 48 hours. For serious complaints, a dedicated team will investigate and provide a resolution.

Yes, 62bet offers full Bengali-language support for users in Bangladesh. Write to us in Bengali on live chat and you'll get a reply in Bengali. Our support agents are well-versed in Bangladeshi culture and understand what our users need.