62bet's Terms & Conditions – Complete Terms of Use

62bet (hereinafter referred to as the "Platform", "we", or "us") is an internationally licensed online gaming and betting service. These Terms and Conditions constitute a legally binding agreement between you and 62bet.

By visiting the 62bet website, creating an account, or using any of our services, you agree to comply with these Terms and Conditions. These terms may be updated from time to time – we encourage you to check back regularly.

62bet's services are provided for entertainment purposes. We are committed to a responsible gaming culture and place player protection above all else. These Terms and Conditions cover everything related to account use, payments, bonuses, responsible gaming, and dispute resolution.

The following conditions must be met to register an account on 62bet:

• You must provide accurate and truthful information when registering. Providing false information will result in account termination.
• Each person may register only one account. Multiple accounts using the same device, IP address, or identity document are not permitted.
• Keeping your account password secure is your responsibility. 62bet is not liable for any consequences resulting from sharing your password with others.
• Transferring or selling your account to a third party is strictly prohibited.
• Identity verification (KYC) is mandatory after registration. Withdrawals may be limited until verification is complete.
• Contact details linked to your account (email address, phone number) must be kept up to date at all times.

62bet reserves the right to verify any account at any time. Additional documentation may be requested if necessary.

To register an account and play on 62bet, the following eligibility requirements must be met:

• Users must be at least 18 years of age at the time of registration.
• Online gaming must be legal in the country or region from which the user is registering.
• Accounts must be created in your own name and for your own use — managing an account on behalf of someone else is strictly prohibited.
• Only mentally competent individuals may open an account. Those with a history of gambling addiction are strongly advised not to use the platform.
• 62bet may request a national ID card, passport, or other government-issued document for age verification purposes.

Providing false information about your age will result in immediate account closure and winnings may be forfeited.

The following rules apply to all financial transactions on 62bet:

• Account verification must be completed before making a deposit. A minimum deposit amount applies and will be clearly stated on the payment page.
• Deposits must be made using a payment method registered in your own name. Deposits from third-party accounts are strictly prohibited.
• Deposits via bKash and Nagad are usually credited instantly. In the event of a technical issue, processing may take up to 24 hours.
• Withdrawal requests are typically processed within 12–24 hours. However, withdrawals may be held pending KYC verification.
• Minimum and maximum withdrawal limits apply. Full details are available on the payments page.
• 62bet reserves the right to hold withdrawals or request additional verification in the event of suspicious transactions.
• In accordance with our anti-money laundering policy, additional documentation may be required for large withdrawal amounts.

62bet offers a variety of bonuses and promotions. Please read the following terms carefully before claiming any bonus:

• Each bonus offer has its own wagering requirements, which are clearly stated on the bonus page.
• The welcome bonus is available to new members only and can be claimed once. Creating a new account to claim the bonus again using an existing identity is strictly prohibited.
• Winnings cannot be withdrawn until wagering requirements are met when playing with bonus funds.
• Bonus abuse — such as bonus hunting or risk-free betting strategies — may result in bonus cancellation and account suspension.
• 62bet reserves the right to modify, suspend, or cancel any bonus offer at any time.
• Wagering requirements also apply to free spins and other bonuses.
• Generally, two bonuses cannot be used simultaneously while one is already active.

The following rules must be observed while playing on 62bet:

• Each game has its own rules, which can be found in the game window. Please read them before you start playing.
• All games use an RNG (Random Number Generator), ensuring completely random and unbiased outcomes.
• If a game is interrupted due to a technical error, 62bet will review the outcome of that round and provide a fair resolution.
• In Live Casino games, the dealer's decision is final. Results will not be changed except in cases of clear technical error.
• Any complaint regarding game results must be submitted to support within 72 hours.
• The use of any software, bots, or automated systems in games is strictly prohibited.

62bet has direct agreements with its game providers, ensuring all games meet the highest standards and are regularly audited by independent third parties.

• Creating an account using fraudulent or false information.
• Abusing the bonus system or using bonus hunting strategies.
• Using the platform for money laundering or any form of illegal financial transactions.
• Attempting to defraud the system through hacking, phishing, or any other method.
• Collusion or syndicate betting against other players.
• Placing bets with prior knowledge of game outcomes or using insider information.
• Playing games using bots or automated software.
• Operating multiple accounts under the same identity.

62bet may temporarily suspend or permanently close an account under the following circumstances:

• Any breach of the Terms & Conditions.
• Failure to complete the KYC verification process or submission of fraudulent documents.
• In cases of suspicious or fraudulent transactions.
• If a security risk is identified or the account is suspected of being compromised.
• At the user's own request (voluntary closure).

If an account is closed, any remaining balance will be returned in accordance with our policies, though bonus funds may be forfeited. Contact support to request account recovery.

62bet is deeply committed to responsible gaming. We believe gaming is a form of entertainment, not a source of income. To support player well-being and safety, we offer the following tools:

• Set deposit limits: choose the maximum amount you want to deposit daily, weekly, or monthly — all on your own terms.
• Loss Limit: The game will automatically stop if your losses exceed a set amount.
• Session Time Limit: Decide in advance how long you intend to play.
• Self-Exclusion: You may suspend your account for 6 months, 1 year, or permanently.
• Reality check: a reminder message will appear at set intervals to let you know how long you have been playing.
• Our support team can provide guidance on professional help for gaming addiction.

62bet places the highest priority on protecting your personal information. Below is a summary of our data collection and usage policy:

• Information collected at registration is used solely for account management, identity verification, and legal compliance.
• Your data is never sold to third parties for marketing or advertising purposes.
• Information may be shared when required by law or at the request of a regulatory authority.
• You may request the correction or deletion of your personal data at any time, though certain information may be required to be retained for legal compliance.
• Our servers are protected by advanced security technology and undergo regular security audits.

For more details, visit our Privacy Policy Read the page.

To raise a dispute or complaint on 62bet, please follow the process below:

• Step 1 – Contact Support: Start by reaching out to us via live chat or email. Most issues are resolved at this stage.
• Step 2 – Formal Complaint: If your issue remains unresolved through support, please submit a formal complaint with full details to [email protected].
• Step 3 – Review: Our specialist team will review your complaint and respond within 72 hours.
• Step 4 – Independent Mediation: If you are not satisfied with our decision, independent third-party mediation is available.

62bet reserves the right to update or amend these Terms and Conditions at any time. When changes are made:

• For significant changes, a notification will be sent to your registered email address.
• Updated terms take effect from the date they are published.
• Continued use of the platform after any changes have been made will be considered acceptance of the updated Terms & Conditions.
• If you do not agree to the updated terms, you may request that your account be closed.

If you have any questions about these Terms and Conditions, please contact our support team. We are always ready to help.