62bet's Privacy Policy — Your information is completely secure

62bet (referred to herein as "we", "us", or "the platform") is fully committed to respecting your privacy. This Privacy Policy explains how 62bet collects, uses, stores, and protects your personal information.

This Privacy Policy applies to the 62bet website, mobile application, and all related services. By accessing our platform, creating an account, or using any of our services, you agree to the terms set out in this Privacy Policy.

We believe transparency is the foundation of trust. That is why this document provides complete information about our data management practices. Contact us with any questions.

62bet collects several categories of information. Each category is detailed below:

We only collect information that is necessary to provide our services. No excessive or irrelevant data is gathered.

62bet collects your information through the following methods:

• Information Provided Directly: Information you provide directly during registration, KYC verification, and profile updates.
• Automatically Collected: Information collected automatically via cookies, log files, and web beacons while using the platform.
• Transaction Information: Information received from payment gateways during deposit and withdrawal processing.
• Third-Party Verification: Information obtained through identity verification services, collected only with your consent.
• Customer Support: Records of conversations when you contact support via live chat or email.

62bet uses your information for the following legitimate purposes:

• To create and manage your account and complete identity verification (KYC).
• To process financial transactions – including receiving deposits and sending withdrawals.
• To ensure anti-money laundering compliance and fraud detection.
• To personalize your gaming experience and show you relevant promotions.
• To maintain platform security and detect suspicious activity.
• To provide customer support and resolve issues.
• To meet legal obligations and submit reports to regulatory authorities.
• To conduct research and analysis for improving the platform.

62bet follows the highest industry standards to keep your information secure. The key components of our security framework are:

• 256-bit SSL Encryption: All data transmissions are conducted over encrypted channels.
• Secure Servers: Our servers are hosted in internationally certified data centers and monitored around the clock, 24/7.
• Access Controls: Only authorized personnel are permitted to access data on a need-to-know basis.
• Regular Audits: Independent security experts conduct regular audits of our systems.
• Data Minimization: Only the minimum data necessary to provide the service is retained.

In the event of a data security breach, we will notify you within 72 hours and take all necessary action.

Data Retention Period: Data for active accounts is retained until the account is closed. Certain information may be kept for a defined period after closure due to legal obligations.

62bet may share your information with third parties in the following limited circumstances:

• Payment Providers: bKash, Nagad, or other payment gateways for processing deposits and withdrawals — used solely to complete transactions.
• Identity Verification Service: Authorized third-party verification agencies to complete the KYC process.
• Legal Obligations: In response to a court order or a lawful request from a regulatory authority.
• Technology Service Providers: Hosting, analytics, and cybersecurity services — governed by strict confidentiality agreements.

Before sharing any data with third parties, we verify that their privacy policies meet our standards.

62bet uses cookies and similar technologies to enhance your experience. We use the following types of cookies:

You can manage cookies through your browser settings. Please note that disabling certain cookies may affect the availability of some platform features.

Under 62bet's Privacy Policy, you are entitled to the following rights:

62bet is strictly prohibited for anyone under 18 years of age. Our platform is operated exclusively for adults.

• Age is verified at registration and users under 18 are not permitted to create an account.
• If we become aware that personal data of a minor has been collected inadvertently, it will be deleted immediately.
• If you believe your child is using our platform, please contact us immediately.

As an international platform, 62bet may in some cases transfer your data across borders.

• The highest security standards are maintained for all international data transfers.
• Equivalent protections to Bangladesh law are ensured in any country to which data is transferred.
• Third-party data processors operating internationally are bound by our strict data protection agreements.
• You may request detailed information from us regarding any international data transfers.

62bet reserves the right to update this Privacy Policy when necessary. In the event of changes:

• Registered email addresses will be notified before any significant changes take effect.
• The updated policy will be published on this page and the "Last Updated" date will be revised accordingly.
• Continued use of the platform after any changes will be considered acceptance of the updated policy.
• Contact support if you need a previous version of the policy.

If you have any questions, concerns, or complaints about our Privacy Policy, please get in touch:

• Email: [email protected] (please include "Privacy Request" in the subject line for privacy-related matters)
• Live Chat: Use the live chat feature on our website – available 24/7.
• Response Time: We will respond to all privacy-related requests within 30 business days.